Privacy Policy

Privacy Policy

This Privacy Policy explains how Badge Diary processes personal data when you use badgediarypumpkin.casa for apartment selection services and related communications. It describes the types of information we collect, how we use it, when we share it, and the choices available to you.

Terms of Service Contact
Effective Date As stated in policy
Scope All users of our services
Questions Contact
Why we process data

How We Use Data

We process personal data to operate the website, respond to inquiries, evaluate apartment preferences, arrange or support service communications, maintain records, improve site performance, protect against misuse, and meet legal or administrative obligations. Where needed, we also use data to manage consent choices, troubleshoot technical issues, and support internal reporting.

Note
We use personal data only for operational, administrative, and compliance purposes tied to the site.
Third-party sharing

Service Providers

We may share personal data with hosting, analytics, security, communications, and other operational providers that help us run the site and manage inquiries. These parties are expected to use the information only for the services they provide to us and to maintain appropriate confidentiality and security measures.

Note
Service providers receive only the information needed to perform their assigned functions.
Sharing legal basis

Legal Disclosure

We may share personal data when necessary to comply with law, respond to lawful requests, protect our rights, investigate misuse, or support the enforcement of agreements and site rules. We may also disclose information where required in connection with legal claims, regulatory duties, or similar obligations.

Note
We disclose information to public authorities only when a valid legal basis requires it.

Contact Information

Privacy email
[email protected]
Telephone
+56 2 2808 8712
Mailing address
Calle La Concepción 147, 7500010, Santiago, Santiago Metropolitan Region
Privacy inquiries
Use the contact details below for questions about this policy or the handling of personal data.
Contact Page

Data handling overview

How information is collected and how cookies are managed

01 · Collection

Data We Collect

We may collect identifiers, contact details, property preferences, inquiry content, account or profile details if an account is created, and technical data such as device information, browser type, log data, and approximate location derived from network signals. In a luxury apartment selection context, we may also process preference information that helps us understand budget range, desired location, amenities, and viewing requests.

The categories collected depend on how the site is used and what information is submitted.
02 · Sources

How We Collect Data

We receive personal data directly from users when they submit forms, communicate with us, or otherwise provide information through the site. We also collect certain data automatically from browsers and devices when the site is accessed, and we may receive limited information from service providers that support hosting, analytics, security, or communications.

Information comes from direct submissions, site activity, and limited technical collection tools.
03 · Cookies

Cookies We Use

The site may use session cookies, which expire when the browser is closed, and persistent cookies, which remain for a limited period. These cookies may support core site functions, remember user choices, help with traffic measurement, and assist with security and fraud prevention. We do not describe every technical identifier here, but the cookies used are limited to ordinary website operation and administration.

We use a standard mix of cookies for operation, preferences, and basic measurement.
04 · Controls

Cookie Controls

You can usually control cookies through your browser settings and, where available, through on-site preference tools. Blocking some cookies may affect site performance, saved preferences, or the availability of certain features. We do not rely on cookie settings to override legal or security-related processing that is necessary for the site to function.

Browser settings and similar tools can be used to limit non-essential cookies.
User Rights

Your Rights

Depending on your location and the circumstances of processing, you may have rights to access, correct, delete, or object to certain uses of your personal data, and to request restriction or portability where applicable. You may also be able to withdraw consent where processing is based on consent, without affecting prior lawful processing.

Available rights depend on the nature of the data and the applicable legal framework.
Requests

How to Make a Request

To protect privacy and security, we may need to verify your identity before acting on a request. We will review requests within a reasonable period and respond in accordance with applicable law, taking into account any exceptions that apply to the data or the request.

Requests are reviewed for identity, scope, and legal exceptions before a response is issued.
Data Retention

Data Retention

We retain personal data for the period needed to provide the service, manage inquiries, maintain records, resolve disputes, meet legal or accounting requirements, and support security controls. When data is no longer needed, we delete it, anonymize it, or otherwise handle it in a way that prevents ordinary use, subject to any legal retention requirement.

We keep data only for as long as needed for the stated purpose or a legal obligation.
Policy Updates

Policy Changes

If we make material changes to this Privacy Policy, we will update the posted version and take reasonable steps to draw attention to the change where appropriate. The revised policy applies from its effective date unless a different notice is stated.

We may revise this notice when our practices or legal obligations change.